Privacy Policy
Terms and Conditions
Effective date: 15/12/2025 Controller: Michael Rowe, worldwidebreaks; Contact: admin@worldwidebreaks.online Address: PO Box 7169, Poole, BH15 9EL
1. What we collect
Personal data: name; email; phone number; billing and payment details; travel preferences; passport details when required for bookings.
Usage data: IP address; device and browser information; pages visited; referral source; cookies and similar technologies.
Third‑party data: data from partners, payment processors, or travel suppliers when necessary to fulfil bookings.
2. How we use your data
To provide services: process bookings, issue tickets, arrange transfers and hotels.
Communications: booking confirmations, travel updates, customer service, marketing where consented.
Legal and safety: fraud prevention, regulatory compliance, dispute resolution.
Improvement and analytics: site performance, product development, personalised offers.
3. Legal bases for processing
Contract: processing necessary to perform a booking.
Consent: marketing communications and optional services.
Legitimate interests: fraud prevention, service improvement, direct marketing (where balanced with your rights).
Legal obligation: compliance with laws and regulations.
4. Sharing and transfers
Service providers: payment processors, booking systems, transfer and hotel partners.
Legal requests: courts, regulators, law enforcement when required.
International transfers: may occur; we use appropriate safeguards such as standard contractual clauses.
5. Data retention
We retain personal data only as long as necessary for the purpose collected, legal obligations, or legitimate business needs. Typical retention periods: booking records (7 years), marketing preferences (until withdrawn), support records (as needed).
6. Your rights
Access, rectification, deletion, restriction, portability, objection.
Withdraw consent for marketing at any time.
To exercise rights contact [email@example.com]. We will respond within applicable legal timeframes.
7. Security
We use administrative, technical, and physical safeguards to protect data. No system is perfect; report concerns to [email@example.com].
8. Changes
We may update this policy. We’ll publish the revised policy with a new effective date.
Terms and Conditions
Effective date: 15/12/2025 Provider: worldwidebreaks; Contact: admin@worldwidebreaks.online
1. Scope These Terms govern your use of our website and booking services. By booking or using the site you agree to these Terms.
2. Bookings and contracts
A contract is formed when we confirm your booking in writing.
Prices: shown on the site include applicable taxes unless stated otherwise. Errors may be corrected; we will notify you and offer options if a price error affects your booking.
Payment: deposit and final payment terms will be specified at booking. Failure to pay may result in cancellation.
3. Changes and cancellations
By you: cancellation and amendment fees depend on supplier rules; see your booking confirmation.
By us or suppliers: we may need to change itineraries, carriers, or accommodation; we will offer alternatives or refunds where required.
4. Liability
We act as agent for suppliers (cruise lines, hotels, carriers). Suppliers’ terms apply to travel services.
Our liability: limited to direct losses caused by our negligence up to a reasonable cap; we are not liable for indirect or consequential losses.
Force majeure: we are not liable for events beyond our control (weather, strikes, natural disasters, government actions).
5. Travel documents and health
You are responsible for valid passports, visas, vaccinations, and travel insurance. We recommend comprehensive travel insurance covering cancellation, medical expenses, and repatriation.
6. Behaviour and conduct
Passengers must follow supplier rules and local laws. Misconduct may result in removal from services without refund.
Cookie Policy
Effective date: 15/12/2025 Controller: worldwidebreaks
1. What are cookies Cookies are small text files stored on your device to recognise you and remember preferences.
2. Types we use
Essential cookies: required for site functionality.
Performance and analytics cookies: help us understand site usage.
Functional cookies: remember preferences and settings.
Advertising cookies: deliver relevant ads and measure campaign performance.
3. Managing cookies
You can manage or disable cookies via your browser settings. Disabling some cookies may affect site functionality.
For detailed choices use our cookie consent tool on the site.
4. Third‑party cookies
We may allow third parties (analytics, advertising partners) to set cookies. Their use is governed by their own policies.
5. Changes
We may update this policy; changes will be posted with a new effective date.
Booking and Cancellation Policy
Effective date: 15/12/2025 Provider: worldwidebreaks
Booking process
Amendments
Amendments are subject to supplier rules and may incur fees. Contact us promptly to request changes.
3. Cancellations by you
Cancellation charges vary by supplier and timing. Typical scale: higher charges closer to departure; some fares non‑refundable. Check your booking confirmation for exact terms.
4. Cancellations by supplier or us
If a supplier cancels or makes a significant change, we will offer alternatives or a refund where applicable. We are not liable for additional costs you incur unless caused by our negligence.
5. No‑show
Failure to arrive for travel or check‑in may result in loss of booking and no refund.
6. Refunds
Refunds processed after supplier confirmation; timing depends on payment method and supplier processing times.
7. Travel insurance
We strongly recommend travel insurance covering cancellation, medical costs, and other contingencies.
Accessibility Statement
Effective date: 15/12/2025 Provider: worldwidebreaks
1. Commitment We aim to make our website and services accessible to everyone, including people with disabilities.
2. Standards and features
We follow recognised accessibility practices (semantic HTML, alt text for images, keyboard navigation support, readable fonts, sufficient colour contrast).
We test across major browsers and assistive technologies.
3. Limitations
Some third‑party content or legacy pages may not fully meet standards. We are working to improve these areas.
4. Feedback and assistance
If you encounter accessibility barriers or need information in an alternative format, contact [email@example.com] with details. We will respond and provide assistance or an alternative solution.